Delivery Info

Delivery Options
You can choose between these delivery options: Click & Collect - delivery to your chosen store,  three (3) to seven (7) days, £6.99. Stand...
Wed, 18 Aug, 2021 at 5:15 PM
European Delivery Costs
Below is a list of countries that we currently deliver to, the delivery charge is based on the size and weight of the goods being shipped. The actual delive...
Wed, 11 Aug, 2021 at 5:34 PM
Rest of the World Delivery Costs
Below is a list of countries that we currently deliver to, the delivery charge is based on the size and weight of the goods being shipped. The actual delive...
Fri, 17 Sep, 2021 at 10:56 AM
Order confirmation
Once you've placed your order we will send you an order confirmation email, detailing what you bought, cost and delivery option. We will also send you...
Tue, 30 Mar, 2021 at 9:25 AM
Why is my order late?
Depending on what delivery option you selected your order might still be out for delivery. Click & Collect - delivery to your chosen store, three (3) ...
Mon, 24 May, 2021 at 9:39 AM
Tracking delivery
In our dispatch email you'll have your unique tracking number for your order. Please check your junk folder, if you haven't got the email. Click...
Mon, 24 May, 2021 at 9:41 AM
Customs charges and import duties
If you order from us from outside the EU, there might be import duties and taxes to pay to get your parcel. These charges are usually levied when the order ...
Tue, 30 Mar, 2021 at 9:26 AM
Return to Sender
Our delivery partners will attempt to deliver your order three times.  If, for any reason they are unsuccessful, they will leave a calling card informing y...
Wed, 10 Mar, 2021 at 9:19 AM
Why has my order not been delivered, but instead returned to you?
Sorry to hear you haven't received your order. When an order is out for delivery our delivery partners will attempt to deliver it 3 times. If they can...
Tue, 30 Mar, 2021 at 9:27 AM
I’ve not received my parcel, yet the status says it’s been delivered
Sorry to hear you're having problems with your order. If the courier was unable to reach you when they tried to deliver your goods, they may have deli...
Tue, 30 Mar, 2021 at 9:27 AM