https://help.evanscycles.com/support/home 2026-07-12T08:01:31+00:00 always 1.0 https://help.evanscycles.com/support/solutions 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000298002 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000299305 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000462655 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000462656 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000462657 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000462658 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000463023 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/80000464129 2026-07-12T08:01:31+00:00 always 0.8 https://help.evanscycles.com/support/solutions/folders/80000441539 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000441543 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000443633 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000443635 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000443636 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000443637 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000699754 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709904 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709905 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709906 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709907 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709908 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709909 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709910 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709911 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709912 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000709913 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000717375 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000717376 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000717377 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000722066 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000722219 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/folders/80000727445 2026-07-12T08:01:31+00:00 always 0.64 https://help.evanscycles.com/support/solutions/articles/80000601497-who-is-responsible-for-maintaining-the-bike- 2024-10-07T14:02:42+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601498-what-happens-if-i-change-my-mind- 2024-10-23T11:45:20+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601499-if-i-don-t-redeem-my-certificate-can-i-cancel-and-get-a-refund- 2024-10-03T09:46:37+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601500-what-happens-if-i-leave-my-employer- 2024-10-03T09:47:33+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601506-complaints-about-the-evans-cycles-ride-to-work-scheme 2024-10-23T11:49:31+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601509-what-are-the-rules-regarding-maternity-leave- 2024-10-04T07:27:01+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601511-who-is-responsible-for-maintaining-the-bike- 2024-10-04T12:10:02+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000601512-what-happens-if-an-employee-leaves-before-their-salary-sacrifice-is-completed- 2024-10-03T08:29:54+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602373-privacy-and-cookie-policy 2026-06-11T09:44:30+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602375-terms-conditions-uk- 2024-10-29T10:52:23+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602376-terms-conditions-non-uk-customers- 2024-10-29T10:51:14+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602380-can-i-have-my-order-delivered-to-my-local-store- 2024-10-23T11:41:19+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602381-store-finder 2024-10-23T11:43:21+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602382-evans-cycles-supports-cyclists-fighting-cancer 2024-10-23T11:54:10+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602383-evans-cycles-modern-slavery-policy-statement 2024-10-23T11:56:31+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602384-gender-pay-gap 2024-10-23T11:57:44+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602385-being-green 2024-10-23T11:59:38+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602386-product-recall-notices 2025-03-12T15:03:57+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602393-how-do-i-book-a-service-in-my-local-store- 2024-10-23T11:44:01+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000602394-how-much-will-my-service-cost- 2025-03-12T14:58:20+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000909747-what-is-the-free-30-day-health-check- 2024-04-02T11:47:45+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000909750-how-do-i-book-a-free-30-day-health-check- 2024-11-15T14:11:59+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000909753-i-ve-had-my-bike-for-over-30-days-now-can-i-still-book-a-new-bike-health-check- 2025-03-12T14:59:03+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80000909755-do-i-need-to-book-my-bike-in-for-the-free-30-day-health-check- 2024-04-02T11:51:57+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001072568-partner-program-product-terms 2025-04-02T11:58:47+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001094800-i-d-like-to-leave-feedback-about-one-of-your-stores 2023-11-09T16:59:05+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096655-delivery-options 2026-04-24T15:15:27+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096656-rest-of-the-world-delivery-costs 2024-10-15T18:14:44+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096658-click-and-collect 2024-10-23T12:14:02+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096659-where-is-my-order- 2024-10-10T13:21:58+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096660-tracking-delivery 2024-12-02T14:55:43+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096661-can-i-track-my-delivery-overseas- 2024-10-09T15:58:28+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096662-order-confirmation 2024-10-17T15:11:05+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096663-why-is-my-order-late- 2026-03-30T15:17:08+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096664-customs-charges-and-import-duties 2025-02-05T12:59:39+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096665-why-has-my-order-been-returned-to-sender- 2024-10-09T17:48:56+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096666-my-parcel-shows-as-delivered-but-i-ve-not-received-it 2024-10-11T09:43:59+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096667-click-collect-exceptions 2024-10-09T16:12:47+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096668-click-collect-voucher 2024-10-09T16:13:16+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096669-how-do-i-register-for-an-account- 2025-03-12T14:53:00+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096670-how-do-i-create-or-change-my-password 2025-03-12T14:54:23+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096672-how-can-i-change-details-and-marketing-preferences- 2024-10-22T09:49:10+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096673-how-do-i-create-or-change-my-email-address- 2025-02-05T13:06:05+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096674-how-do-i-buy-online- 2025-02-05T13:06:14+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096675-how-do-i-pre-order-an-item- 2025-02-05T13:06:23+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096676-unsubscribe-delete-account 2024-06-24T18:20:54+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096677-add-to-safe-sender-list 2024-11-11T12:20:39+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096678-i-m-having-problems-signing-in-what-can-i-do- 2025-03-12T14:55:41+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096679-i-m-experiencing-issues-using-the-website 2024-12-02T12:25:54+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096680-i-m-experiencing-issues-with-the-app 2024-10-29T11:59:58+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096681-how-can-i-change-my-details-and-marketing-preferences- 2024-10-29T12:00:06+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096683-i-need-to-return-an-item-bought-online 2025-10-15T15:15:40+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096684-i-need-to-return-my-order-or-item-bought-in-store 2025-03-25T11:36:16+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096685-can-i-exchange-an-order- 2024-10-10T14:08:27+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096686-can-i-return-more-than-one-order-in-the-same-parcel- 2024-10-23T11:39:00+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096687-how-will-i-receive-a-refund- 2025-01-30T14:44:44+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096688-when-will-i-receive-a-refund- 2025-01-30T18:34:45+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096690-i-can-t-see-a-refund-on-my-bank-statement 2025-02-05T13:00:39+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096692-i-ve-received-the-wrong-item 2024-10-11T14:49:40+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096693-i-m-missing-an-item-from-my-order 2024-10-09T16:19:34+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096694-why-have-you-cancelled-my-order-or-item- 2024-10-17T16:27:34+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096695-my-order-has-been-cancelled-but-it-appears-that-i-have-still-been-charged 2024-10-10T15:59:06+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096696-i-haven-t-received-my-gift-card 2024-10-10T15:57:30+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096698-my-item-is-incomplete-or-missing-parts 2025-01-30T14:35:06+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096700-what-payment-options-are-accepted- 2024-10-10T16:41:27+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096701-what-is-payment-authentication- 2024-10-22T08:56:35+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096702-payment-issues 2025-01-06T12:27:56+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096703-why-is-my-bank-showing-two-charges-for-my-order- 2024-10-10T15:48:20+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096704-can-i-use-my-gift-card-online-and-in-store- 2025-02-17T09:36:26+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096705-can-i-use-my-credit-note-online-and-in-store- 2025-02-17T09:34:58+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096706-can-i-cancel-or-make-changes-to-my-order- 2026-07-09T10:38:48+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096707-apply-gift-card-evoucher-or-credit-note 2024-12-23T17:15:46+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096708-how-do-i-apply-a-discount-code- 2024-12-02T13:32:26+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096710-how-do-i-find-my-size- 2024-10-09T16:23:53+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096711-item-out-of-stock- 2024-10-10T13:55:08+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096712-is-there-a-limit-to-how-many-products-i-can-buy- 2025-02-05T13:00:11+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096714-size-guide 2026-06-30T17:34:15+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001096715-product-information 2024-10-23T11:34:32+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001130240-what-is-frasers-plus- 2025-02-04T10:11:27+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001130244-what-is-v12-finance- 2025-10-20T19:53:15+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001130301-who-we-are 2024-10-11T10:47:32+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001152022-where-do-i-find-my-voucher-code-and-pin- 2024-09-02T10:34:08+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155004-where-can-i-learn-more-about-ride-to-work- 2025-03-12T14:57:03+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155006-my-company-s-address-has-changed-how-can-i-update-it- 2024-10-04T07:36:46+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155007-i-m-seeing-an-error-on-the-ride-to-work-portal 2024-10-03T08:27:22+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155020-i-need-to-cancel-my-ride-to-work-order 2024-10-03T10:20:14+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155023-how-does-early-ownership-work- 2024-10-03T10:23:08+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155038-can-i-extend-the-duration-of-my-ride-to-work-agreement- 2024-10-03T15:17:56+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155043-where-is-my-ride-to-work-voucher- 2024-10-04T07:19:14+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155073-my-ride-to-work-voucher-is-expired 2024-10-03T13:40:18+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155077-i-need-to-change-the-ride-to-work-voucher-amount 2024-10-03T13:47:28+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155088-how-can-i-get-an-update-on-my-application- 2024-10-03T15:17:21+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155090-i-can-t-continue-my-application-due-to-an-error 2024-10-03T15:17:02+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155091-i-need-to-change-my-name-ride-to-work- 2024-10-03T15:27:03+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155093-i-need-to-return-my-bike-what-happens-with-my-voucher- 2024-10-03T15:32:39+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155098-if-i-return-my-ride-to-work-order-what-happens-with-the-refund- 2024-10-03T15:35:16+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155100-i-want-to-discuss-my-experience-at-a-store 2024-10-03T15:37:35+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155932-my-item-is-faulty 2024-10-10T13:58:25+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155959-how-do-i-change-my-details- 2024-10-10T15:46:23+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155963-when-will-i-receive-my-pre-order-item- 2024-10-10T16:03:29+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001155967-why-is-the-item-price-different-to-what-i-was-expecting- 2025-01-30T14:36:22+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156093-assembling-your-bike 2024-10-16T14:47:32+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156103-unboxing-your-new-bike 2024-10-11T16:04:22+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156104-setting-the-saddle-height-of-your-new-bike 2024-10-11T16:15:01+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156105-fitting-pedals-on-your-new-bike 2024-10-11T16:16:29+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156112-can-i-return-an-online-order-to-a-store- 2024-10-11T15:20:46+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156117-fitting-the-handlebars-on-your-new-bike 2024-10-11T16:18:09+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156118-fitting-the-front-wheel-on-your-new-bike 2024-10-11T16:20:57+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156119-inflating-the-tyres-of-your-new-bike 2024-10-11T16:24:00+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156418-how-can-i-get-a-vat-receipt- 2024-10-22T09:11:51+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001156618-product-recommendations 2024-10-16T14:44:30+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001157004-how-do-i-check-the-balance-on-my-gift-card-or-evoucher- 2024-10-22T09:00:28+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001157005-i-m-experiencing-problems-with-my-gift-card-or-evoucher 2025-01-06T12:34:45+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001166380-why-are-the-item-prices-in-store-not-always-the-same-as-online- 2025-01-30T14:37:20+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001166382-the-store-staff-refused-my-faulty-item-return 2025-01-30T14:41:59+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001166384-i-ve-lost-my-store-receipt 2025-09-06T08:46:41+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001166387-why-do-i-receive-a-credit-note-when-returning-store-orders- 2025-01-30T14:49:18+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001166440-what-will-happen-if-i-am-not-in-when-the-parcel-is-delivered- 2025-01-30T18:03:17+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001166694-bike-instruction-manuals 2025-03-12T15:01:19+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001167092-do-you-offer-student-or-blue-light-discounts- 2025-02-10T12:14:34+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001172469-return-an-item-bought-online-shipped-from-a-brand-partner 2025-12-03T17:22:34+01:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001176759-what-is-included-in-premium-delivery- 2025-06-02T17:08:37+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001176850-i-m-trying-to-return-my-order-but-it-s-saying-my-order-isn-t-found 2025-06-04T15:41:06+02:00 always 0.512 https://help.evanscycles.com/support/solutions/articles/80001187187-bike-user-manual-uk 2025-10-22T14:53:26+02:00 always 0.512