I’m having problems with a page on your site. What do I do?

Thank you for letting us know so that we can get this fixed. If you’re running into any trouble on the website, please contact us with details about the issue. A few helpful things to include are:

  • Where did the issue occur (a link to the page is helpful)

  • When did the problem occur

  • A screenshot of the issue occurring

  • Details on what you’d expect the behaviour to be, versus what it was

  • What browser you are using

  • Frequency of the issue. For example, does it happen every time? Randomly? Once?

  • Any error message that appeared on the screen

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