To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Evans Cycles store within 28 days of purchase.
If your item is faulty, we will provide a full refund. Please provide a valid proof of purchase.
Unfortunately, you can't return swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery.
For any further help - please contact us, and we will be happy to help!
For items purchased online – click here.