-
Black Friday 2024
-
FAQs
FAQs
-
FAQs
-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQsWhy is my order late?
We make every effort to get your order to you on time, but please keep in mind that it may take longer in some cases, such as:
- During busy periods - when a sudden high volume of products needs to be shipped.
- Essential maintenance – on rare occasions, we may need to make important system changes which affects how we manage orders. There may be delays around this time.
- Bad weather – when it may be more difficult for products to be shipped around the country.
We will keep you informed by email on the progress of your order.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Delivery Methods
-
Orders & Product Help
-
Placing Orders
Placing Orders
-
Completed Orders
Completed Orders
-
Product Info
Product Info
-
Bike help
Bike help
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Brand Partner Returns
Brand Partner Returns
-
Returns
-
Stores & Services
-
Store Information
Store Information
-
Store Servicing
Store Servicing
-
Store Information
-
Ride To Work
-
Understanding Ride to Work
Understanding Ride to Work
-
Help for Employees
Help for Employees
-
Help for Employers
Help for Employers
-
Understanding Ride to Work
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Studio Pay
Studio Pay
-
V12 Finance
V12 Finance
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Site Policies
-
Terms & Conditions
Terms & Conditions
-
Our Responsibilities
Our Responsibilities
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Terms & Conditions