To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Evans Cycles store within 28 days of purchase provided your item has not been used or fitted, and is returned with any packaging that form part of the goods with a valid proof of purchase.
If a bike purchased from us becomes faulty, we will attempt to repair it or an exchange will be given. In the event we are unable to fix or exchange your bike we will then provide a full refund. Please provide a valid proof of purchase.
Unfortunately, you can't return swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery.
Please note: Items bought in store can only be returned to stores. You will not be able to return store products via post.
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