-
Black Friday 2024
-
FAQs
FAQs
-
FAQs
-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Product Help
-
Placing Orders
Placing OrdersCan I use my credit note online and in store?
Yes, credit notes can be used in UK branches of our Evans Cycles stores as well as online.
You can use the full or part balance of your credit note. Any remaining value will be stored on the credit note. You can also use your credit note as part payment, together with any other approved payment option.
Here are some further terms and conditions around our credit notes;
- Gift cards and eVouchers may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits.
- Gift cards and eVouchers should be treated as cash: we will not accept liability for lost, stolen or damaged cards.
- Gift cards and eVouchers are valid for two years after their purchase. Any remaining balance will be cancelled on the expiration date of the card.
- Gift cards and eVouchers cannot be used to buy further gift cards.
- Gift cards and eVouchers cannot be used by customers outside of the United Kingdom.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Completed Orders
Completed Orders
-
Product Info
Product Info
-
Bike help
Bike help
-
Placing Orders
-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Brand Partner Returns
Brand Partner Returns
-
Returns
-
Stores & Services
-
Store Information
Store Information
-
Store Servicing
Store Servicing
-
Store Information
-
Ride To Work
-
Understanding Ride to Work
Understanding Ride to Work
-
Help for Employees
Help for Employees
-
Help for Employers
Help for Employers
-
Understanding Ride to Work
-
Financial Services
-
Frasers Plus
Frasers Plus
-
Studio Pay
Studio Pay
-
V12 Finance
V12 Finance
-
Frasers Plus
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Site Policies
-
Terms & Conditions
Terms & Conditions
-
Our Responsibilities
Our Responsibilities
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Terms & Conditions