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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQs
Delivery FAQs
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Delivery Methods
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Orders & Payments
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Placing Orders
Placing OrdersCan I use my credit note online and in store?
Yes, credit notes can be used in UK branches of our Flannels stores as well as online.
You can use the full or part balance of your credit note. Any remaining value will be stored on the credit note. You can also use your credit note as part payment, together with any other approved payment option.
Here are some further terms and conditions around our credit notes;
Credit notes may not be refunded, exchanged for cash, used as payment with discount vouchers or taken as deposits.
Credit notes should be treated as cash: we will not accept liability for lost, stolen or damaged cards.
Credit notes are valid for two years after their purchase. Any remaining balance will be cancelled on the expiration date of the card.
Credit notes cannot be used to buy further gift cards.
Credit notes cannot be used to buy further gift cards.
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Completed Orders
Completed Orders
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Product Info
Product Info
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Placing Orders
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Returns & Refunds
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Returns
Returns
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Financial Services
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Frasers Plus
Frasers Plus
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Studio Pay
Studio Pay
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V12 Finance
V12 Finance
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Frasers Plus
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Ride To Work
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Employees
Employees
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Employers
Employers
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Employees
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My Account
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Getting Started
Getting Started
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Technical Issues
Technical Issues
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Getting Started
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About Us & Our Policies
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Terms & Conditions
Terms & Conditions
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Stores Information
Stores Information
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Our Responsibilities
Our Responsibilities
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Store Servicing
Store Servicing
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Careers at Evans Cycles
Careers at Evans Cycles
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Privacy and Cookies Policy
Privacy and Cookies Policy
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Terms & Conditions