Evans Cycles Help Centre

Orders & Product Help
- Placing Orders
  Placing Orders
- Completed Orders
  Completed Orders
- Product Info
  Product Info
- Bike help
  Bike help
- Bike Instruction Manuals
  Bike Instruction Manuals

Ride To Work
- Understanding Ride to Work
  Understanding Ride to Work
- Help for Employees
  Help for Employees
- Help for Employers
  Help for Employers

My Account
- Getting Started
  Getting Started
- Technical Issues
  Technical Issues

Site Policies
- Terms & Conditions
  Terms & Conditions
- Our Responsibilities
  Our Responsibilities
- Privacy and Cookies Policy
  Privacy and Cookies Policy

Black Friday 2025
- FAQs
  FAQs
  Black Friday - When can I use the Black Friday voucher?
  The date the voucher can be used will depend on the payment method you used for your order.
  If you paid using Frasers Plus – Voucher active from 8th December 2025, and it will remain valid for two years.
  If you paid using any other payment method (not Frasers Plus) – Voucher active from 5th January 2026, and it will remain valid for two years.
  You can redeem your voucher when shopping online or in-store.
  
  Did you find it helpful? Yes No
  Send feedback
  
  Sorry we couldn't be helpful. Help us improve this article with your feedback.
  
  Did you find this article helpful? Yes No
  Send feedback
  
  Thanks for your feedback.
  
  If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service.
  If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead.
  Contact Us
  
  Still need to contact us