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Black Friday - How do I qualify?

You can receive a £20 voucher to spend on future purchases for every qualifying spend (£100) on our website/app or when shopping in store. You must use the same email address/account when placing qualifying order/s.

There is a £100 cap on the amount of vouchers you can qualify for.


There are no brand exclusions and the spend can be inclusive of full price and/or sale items.

Qualifying spend does not apply to:

  1. Orders placed before or after the Promotion Period
  2. Pre-orders 
  3. The full value of any purchase made using another promotion or discount code (e.g where a product is subject to a buy one get one free offer or discounted, only the amount paid will be included in the Qualified Spend) 
  4. The value of any gift card, voucher or credit note 
  5. The purchase of any gift card 
  6. Delivery charges

If items from a qualifying order are cancelled for a reason not requested by you this does not affect your eligibility. However, if a cancelation is requested by you, this will affect your eligibility.

The promotion will run from midnight 17/11/2023 until 11:59pm 29/11/2023.

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Black Friday - When will I receive my Black Friday voucher?

When placing a qualifying order on our website or app, the voucher will be emailed to your billing email address by the 10th December 2023, or when your order is despatched or when your order is collected from store – whichever is later. The voucher will then be valid to use until 4th December 2025.

When purchasing in-store, a physical voucher receipt will be given to you at the time of purchase. However, the voucher will not be active to use until 5th December 2023. The lifetime of the voucher will also run until 4th December 2025.

Our system will start sending the Black Friday vouchers to the qualifying email address on the 5th December 2023. Due to the volume of vouchers being sent, this means that there could be a delay of up to 5 days to receive this, however vouchers will be received by 10th December 2023.

The system is automated, and we cannot expedite any vouchers, so please be patient during this time.

When purchasing in-store, a physical voucher receipt will be given to you at the time of purchase. However, the voucher will not be active to use until 5th December 2023. The lifetime of the voucher will also run until 4th December 2025.

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Black Friday - What if I return an item?

If an order qualifies for a voucher and one or more products within that order are later returned, the voucher will be cancelled should the total spend lower your qualifying spend.

If the voucher is used ahead of any items being returned, at the time your return is processed in our warehouse the value of the used voucher will be deducted from any refund amount relating to such return.

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