Help for Employers
- What happens if an employee leaves before their salary sacrifice is completed? If an employee leaves before completing their salary sacrifice term, any balance remaining should be repaid from the ...
- My company's address has changed, how can I update it? If you need to change your company's address or any other company details, the employers HR team can do this via thei...
- I'm seeing an error on the Ride-to-Work portal If you are experiencing a portal error, please quit your browser and reopen the portal from a new page to try again.I...
- What are the rules regarding maternity leave? If an employee goes on maternity leave during the salary sacrifice period and their salary falls below National Minim...
- Who is responsible for maintaining the bike? It is the employee’s responsibility to maintain the bike but we do offer a free bike check after 6 weeks. The employe...
Understanding Ride to Work
- Where can I learn more about Ride-to-Work? If you'd like to know more about how the Ride to Work scheme works, or are looking for details on how you can sign up...
Help for Employees
- How does Early Ownership work? When the voucher has been full repaid, your pay will return to normal and you are able to continue using the bike and...
- Who is responsible for maintaining the bike? It is your responsibility to maintain the bike but we do offer a free bike check after 6 weeks. We recommend you chec...
- I need to change the Ride-to-Work voucher amount If by the time your Ride-to-Work voucher arrives, you change your mind and wish to redeem it for something of greater...
- Where is my Ride-to-Work voucher? If you're trying to understand the current status of your Ride-to-Work voucher, please contact your employer in the f...
- What happens if I change my mind? After signing the hire agreement, you have a 14 day cooling off period if you change your mind. After that, if you ha...
- Can I extend the duration of my Ride-to-Work agreement? The maximum amount you can apply for, and the duration of how long it can be repaid over, is set by your employer.Ple...